{"id":30030,"date":"2022-04-08T13:27:12","date_gmt":"2022-04-08T11:27:12","guid":{"rendered":"http:\/\/simplifai-new\/?p=30030"},"modified":"2023-09-28T13:06:20","modified_gmt":"2023-09-28T13:06:20","slug":"natural-language-processing-in-ai-transforming-document-processing","status":"publish","type":"post","link":"https:\/\/simplifai.dev07.dekodes.no\/wp\/blog\/2022\/04\/08\/natural-language-processing-in-ai-transforming-document-processing\/","title":{"rendered":"Natural Language Processing in AI \u2013 transforming document processing for businesses"},"content":{"rendered":"\t<div class=\"simplifai-post-intro wp-block-simplifai-post-intro\">\n\t\t<div class=\"simplifai-post-intro__inner\">\n\t\t\t<div class=\"simplifai-post-intro__meta\">\n\t\t\t\t\t\t\t\t\t<div class=\"simplifai-post-intro__meta-date\">\n\t\t\t\t\t\t8. April 2022\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"simplifai-post-intro__meta-terms\">\n\t\t\t\t\t<li class=\"simplifai-post-intro__meta-term\"><a href=\"https:\/\/simplifai.dev07.dekodes.no\/wp\/blog\/category\/artificial-intelligence-no\/\" class=\"simplifai-post-intro__category\">Artificial Intelligence<\/a><\/li><li class=\"simplifai-post-intro__meta-term\"><a href=\"https:\/\/simplifai.dev07.dekodes.no\/wp\/blog\/category\/blog-2\/\" class=\"simplifai-post-intro__category\">Blog<\/a><\/li><li class=\"simplifai-post-intro__meta-term\"><a href=\"https:\/\/simplifai.dev07.dekodes.no\/wp\/blog\/category\/dokumentbot\/\" class=\"simplifai-post-intro__category\">Dokumentbot<\/a><\/li>\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<h1 class=\"alignwide wp-block-post-title\">Natural Language Processing in AI \u2013 transforming document processing for businesses<\/h1><div class=\"wp-block-post-excerpt\"><p class=\"wp-block-post-excerpt__excerpt\">What is Natural Language Processing?&nbsp; The branch of Artificial Intelligence that helps computers read, understand and interpret human language is called Natural Language Processing in AI. Also known by its abbreviated form as NLP, this technology is mainly used to facilitate communication and interaction between machines and humans. As computers and machines do not operate&#8230; <\/p><\/div><div class=\"simplifai-byline alignwide wp-block-simplifai-byline\">\n\t\t\t\t<div class=\"simplifai-byline__inner\">\n\t\t\t\t\t<p class=\"simplifai-byline__text\">\n\t\t\t\t\t\t <span class=\"words_by\">Words by<\/span> Gaurav Athavale\n\t\t\t\t\t<\/p>\n\t\t\t\t\t<div class=\"simplifai-byline__share\">\n\t\t\t\t\t\t<a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/simplifai.dev07.dekodes.no\/wp\/blog\/2022\/04\/08\/natural-language-processing-in-ai-transforming-document-processing\/\" class=\"simplifai-byline__share-btn twitter\" onclick=\"window.open(this.href, &#039;_blank&#039;, &#039;width=550,height=450,toolbar=no,location=no,resizable=yes,scrollbars=yes&#039;);return false;\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" height=\"16\" width=\"16\" class=\"t2-icon simplifai-byline__share-icon\" aria-hidden=\"true\" focusable=\"false\"><path fill=\"none\" d=\"M8.00009 5.50017C8.00009 4.12517 9.15634 2.98142 10.5313 3.00017C11.0129 3.00573 11.4826 3.15024 11.8839 3.41634C12.2853 3.68244 12.6013 4.05879 12.7938 4.50017H15.0001L12.9813 6.51892C12.8511 8.54677 11.9534 10.4489 10.4708 11.8386C8.98828 13.2283 7.03213 14.0012 5.00009 14.0002C3.00009 14.0002 2.50009 13.2502 2.50009 13.2502C2.50009 13.2502 4.50009 12.5002 5.50009 11.0002C5.50009 11.0002 1.50009 9.00017 2.50009 3.50017C2.50009 3.50017 5.00009 6.00017 8.00009 6.50017V5.50017Z\" stroke=\"#1C0E38\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/simplifai.dev07.dekodes.no\/wp\/blog\/2022\/04\/08\/natural-language-processing-in-ai-transforming-document-processing\/\" class=\"simplifai-byline__share-btn facebook\" onclick=\"window.open(this.href, &#039;_blank&#039;, &#039;width=550,height=450,toolbar=no,location=no,resizable=yes,scrollbars=yes&#039;);return false;\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" height=\"16\" width=\"16\" class=\"t2-icon simplifai-byline__share-icon\" aria-hidden=\"true\" focusable=\"false\"><path fill=\"none\" d=\"M8 14.0002C11.3137 14.0002 14 11.3139 14 8.00018C14 4.68647 11.3137 2.00018 8 2.00018C4.68629 2.00018 2 4.68647 2 8.00018C2 11.3139 4.68629 14.0002 8 14.0002Z\" stroke=\"#1C0E38\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path fill=\"none\" d=\"M10.5 5.5002H9.50001C9.3028 5.49937 9.10737 5.5376 8.92501 5.61269C8.74265 5.68778 8.57696 5.79824 8.43751 5.93769C8.29806 6.07715 8.1876 6.24283 8.11251 6.42519C8.03742 6.60756 7.99919 6.80298 8.00001 7.0002V14.0002\" stroke=\"#1C0E38\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path fill=\"none\" d=\"M6 9.00018H10\" stroke=\"#1C0E38\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg><\/a><a href=\"https:\/\/www.linkedin.com\/shareArticle?mini=true&#038;url=https:\/\/simplifai.dev07.dekodes.no\/wp\/blog\/2022\/04\/08\/natural-language-processing-in-ai-transforming-document-processing\/\" class=\"simplifai-byline__share-btn linkedIn\" onclick=\"window.open(this.href, &#039;_blank&#039;, &#039;width=550,height=450,toolbar=no,location=no,resizable=yes,scrollbars=yes&#039;);return false;\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 16 16\" height=\"16\" width=\"16\" class=\"t2-icon simplifai-byline__share-icon\" aria-hidden=\"true\" focusable=\"false\"><path fill=\"none\" d=\"M13.25 2.25018H2.75C2.47386 2.25018 2.25 2.47404 2.25 2.75018V13.2502C2.25 13.5263 2.47386 13.7502 2.75 13.7502H13.25C13.5261 13.7502 13.75 13.5263 13.75 13.2502V2.75018C13.75 2.47404 13.5261 2.25018 13.25 2.25018Z\" stroke=\"#1C0E38\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path fill=\"none\" d=\"M7.5 7.00018V11.0002\" stroke=\"#1C0E38\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path fill=\"none\" d=\"M5.5 7.00018V11.0002\" stroke=\"#1C0E38\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path fill=\"none\" d=\"M7.5 8.75018C7.5 8.28605 7.68437 7.84093 8.01256 7.51275C8.34075 7.18456 8.78587 7.00018 9.25 7.00018C9.71413 7.00018 10.1592 7.18456 10.4874 7.51275C10.8156 7.84093 11 8.28605 11 8.75018V11.0002\" stroke=\"#1C0E38\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><path fill=\"none\" d=\"M5.5 5.75018C5.91421 5.75018 6.25 5.4144 6.25 5.00018C6.25 4.58597 5.91421 4.25018 5.5 4.25018C5.08579 4.25018 4.75 4.58597 4.75 5.00018C4.75 5.4144 5.08579 5.75018 5.5 5.75018Z\" fill=\"#1C0E38\"\/><\/svg><\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\t\t<\/div>\n\t<\/div>\n\n<h4 class=\"wp-block-heading\"><b><span data-contrast=\"none\">What is Natural Language Processing?<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/h4>\n\n<p class=\"wp-block-paragraph\"><strong>The branch of Artificial Intelligence that helps computers read, understand and interpret human language is called Natural Language Processing in AI. Also known by its abbreviated form as NLP, this technology is mainly used to facilitate communication and interaction between machines and humans.<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"none\">As computers and machines do not operate with the same language spoken by humans, there was a need to create a new way of facilitating the same. With the help of linguistic intelligence and cognizance, Natural Language Processing can be used in several business applications such as digital banking and financial transactions, invoice generation and processing, insurance claims handling, navigation systems, virtual and digital assistants, and so on.<\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"none\">In terms of components, Natural Language Processing covers activities such as speech recognition and segmentation, word segmentation, text-to-speech, and optical character recognition. For businesses, NLP holds many advantages such as increasing email and document processing time, cutting operational costs, improving operational efficiency, and accurate content interpretation. <\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"none\">Natural Language Processing is immensely beneficial for businesses for bringing dramatic improvements to their document processing needs. The following sections elaborate more on this subject.<\/span><\/p>\n\n<h4 class=\"wp-block-heading\"><b><span data-contrast=\"none\">The challenge of data generation faced by businesses for document processing<\/span><\/b><\/h4>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"none\">Data generation at large volumes is inevitable in today\u2019s business environment as advancements in technology and communication occur at breath-neck speeds. And this data is mainly generated in the form of documents, be it invoices, email attachments, PDFs, images, and others. <\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"none\">Businesses now come across such data in an unstructured form, which is also called free-text. Unstructured data mainly comprises datasets that are not arranged in specific structures and formats, and whose arrangements may keep on changing.<\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"none\">A second challenge exists in the form of fixed formats of the documents, wherein traditional solutions find it difficult to process documents having new formats. Another issue with processing free-text with conventional techniques is the low accuracy of text interpretation, which may cause further problems.<\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"none\">Processing data in large volumes is a huge barrier for businesses and can hamper operational efficiency at an organizational level. During the pandemic and in the ongoing post-pandemic times with remote and hybrid work situations, a need arose for solutions having strong language processing abilities.<\/span><\/p>\n\n<h4 class=\"wp-block-heading\"><b><span data-contrast=\"none\">Intelligent Document Processing with Natural Language Processing in AI<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/h4>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"none\">Fortunately, Natural Language Processing using AI technologies can help businesses tackle these challenges by transforming unstructured data into usable data. Also called Intelligent Document Processing, there are several AI solutions available in the market through vendors like Simplifai, wherein NLP in AI can be used for processing all basic document types.<\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"none\">Intelligent Document Processing uses Natural Language Processing to read, extract, and process data from structured as well as unstructured documents. NLP makes it possible to extract relevant information by identifying key intentions, keywords, phrases, and other important data points in the form of entities. <\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"none\">The use of Optical Character Recognition and Natural Language Understanding is worth mentioning in this context as well, as these technologies are used to interpret both structured and unstructured data.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"none\">Solutions such as the Simplifai Documentbot work with NLU and OCR together with NLP and perform actions based on the extracted and interpreted information such as registering CRM, archiving, forwarding and replying, creating tickets, and notifying stakeholders.<\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"none\">NLP also can perform sentiment analysis on the content present in a document and categorizes it based on different sentiments such as negative, positive, or neutral. Mapping out customers\u2019 emotions can give a huge boost to marketing activities, further creating the scope of personalized customer support and services.<\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"none\">Based on these features discussed above, it becomes prudent for businesses to adopt document processing techniques powered by NLP that can analyze complex, unstructured language and reduce time, effort, and operation costs by a significant margin.<\/span><\/p>\n\n<h4 class=\"wp-block-heading\"><b><span data-contrast=\"none\">The key business areas where Natural Language Processing is used<\/span><\/b><\/h4>\n\n<p class=\"wp-block-paragraph\"><em>Customer service<\/em><\/p>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"auto\">For customer service and customer support, Natural Language Processing is used to interpret and organize incoming customer queries, and based on that interpretation, provide the necessary information to resolve those queries. Sometimes, the solution can also undertake certain actions such as directing the customers to specific web pages and performing actions such as ticket creation, updating CRMs, etc.<\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><em>Virtual digital assistants<\/em><\/p>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"auto\">In this business area, NLP is utilized while creating and configuring digital avatars and assistants that can help customers and even entire businesses with many requirements. Personalization of customer service and enhanced customer journey are possible with the help of these avatars. Virtual digital assistants also enable customers to achieve end-to-end automation with solutions like Simplifai <a href=\"http:\/\/simplifai-new\/no\/digital-medarbeider\/\"><strong>Digital Employees<\/strong><\/a>.<\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><em>Invoicing and billing<\/em><\/p>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"none\">As NLP can read and simplify unstructured data, it is highly useful for processing invoices and bills having a complex array of numbers and different formats that come with it. AI solutions powered with NLP are a good alternative to traditional, manual invoice and claims handling. Natural Language Processing can also recognize the intention, entities, and the need for taking further actions in this case as well.<\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><em>Corporate communications<\/em><\/p>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"auto\">For business communications, NLP is mainly used for auto-text prediction, text analysis and interpretation, and language analysis, to name a few. This can not only lead to faster and more efficient communication in the business environment but also provide people with disabilities to communicate effectively.<\/span><\/p>\n\n<h4 class=\"wp-block-heading\"><b><span data-contrast=\"none\">How Simplifai uses Natural Language Processing in AI for document processing<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">&nbsp;<\/span><\/h4>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"none\">At Simplifai<\/span><span data-contrast=\"auto\">, we use NLP as a core mechanism to operate our <strong><a href=\"http:\/\/simplifai-new\/documentbot\/\">Documentbot<\/a><\/strong> that can read, understand, and interpret documents of different types, and use this interpretation to carry out further actions. Some of these actions are forwarding data interpreted to respective stakeholders, sending replies, document archival, registering in CRM and back-office systems, and many more. <\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><span data-contrast=\"auto\">The Documentbot is a powerful game-changing solution for document interpretation, mainly for businesses that spend long hours sorting documents manually. It comprises a combination of NLP and Optical Character Recognition (OCR) that can identify different document types such as bills, invoices, manuals, brochures, personal identification material, etc.<\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Click here to know more about our Documentbot<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">[av_button label=\u2019Learn about Documentbot\u2019 icon_select=\u2019no\u2019 icon=\u2019ue800\u2032 font=\u2019entypo-fontello\u2019 link=\u2019page,15404\u2032 link_target=\u00bb size=\u2019large\u2019 position=\u2019left\u2019 label_display=\u00bb title_attr=\u00bb color_options=\u00bb color=\u2019theme-color\u2019 custom_bg=\u2019#444444\u2032 custom_font=\u2019#ffffff\u2019 btn_color_bg=\u2019theme-color\u2019 btn_custom_grad_direction=\u2019vertical\u2019 btn_custom_grad_1=\u2019#000000\u2032 btn_custom_grad_2=\u2019#ffffff\u2019 btn_custom_grad_3=\u00bb btn_custom_grad_opacity=\u20190.7\u2032 btn_custom_bg=\u2019#444444\u2032 btn_color_bg_hover=\u2019theme-color-highlight\u2019 btn_custom_bg_hover=\u2019#444444\u2032 btn_color_font=\u2019theme-color\u2019 btn_custom_font=\u2019#ffffff\u2019 btn_color_font_hover=\u2019white\u2019 btn_custom_font_hover=\u2019#ffffff\u2019 border=\u00bb border_width=\u00bb border_width_sync=\u2019true\u2019 border_color=\u00bb border_radius=\u00bb border_radius_sync=\u2019true\u2019 box_shadow=\u00bb box_shadow_style=\u20190px,0px,0px,0px\u2019 box_shadow_color=\u00bb hover_opacity=\u00bb sonar_effect_effect=\u00bb sonar_effect_color=\u00bb sonar_effect_duration=\u20191\u2032 sonar_effect_scale=\u00bb sonar_effect_opac=\u20190.5\u2032 id=\u00bb custom_class=\u00bb template_class=\u00bb av_uid=\u2019av-pet3wk\u2019 sc_version=\u20191.0\u2032 admin_preview_bg=\u00bb]<\/span><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>About Simplifai<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><em>Simplifai is an AI solutions company that provides end-to-end automation for businesses dealing with free text emails, documents, and chat communications.<\/em><\/p>\n\n<p class=\"wp-block-paragraph\"><em>Along with RPA, API, and advanced NLP technology. Simplifai offers AI modules and tailored Digital Employee solutions that work with any third-party system programmed to carry out specific tasks at the front- and back-end with high-grade automation.<\/em><\/p>\n\n<h3 class=\"wp-block-heading\">Les mer:<\/h3>\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"http:\/\/simplifai-new\/no\/blogg\/kunstig-intelligens-teknologi\/the-future-of-artificial-intelligence-rests-on-the-shoulders-of-innovation-in-natural-language-processing\/\">The Future of Artificial Intelligence Rests on the Shoulders of Innovation in Natural Language Processing<\/a><\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><span style=\"text-decoration: underline\"><strong><a href=\"http:\/\/simplifai-new\/no\/blogg\/kunstig-intelligens-teknologi\/dokumentbot-for-enhver-bedrift\/\">The new era of document processing is powered by AI: Documentbot for Businesses<\/a><\/strong><\/span><br>\n<b><\/b><\/p>\n\n<p class=\"wp-block-paragraph\"><span style=\"text-decoration: underline\"><strong><a href=\"http:\/\/simplifai-new\/no\/blogg\/kunstig-intelligens-teknologi\/implementing-artificial-intelligence-in-your-business-workflow\/\">Implementing Artificial Intelligence in your business workflow<\/a><\/strong><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is Natural Language Processing?&nbsp; The branch of Artificial Intelligence that helps computers read, understand and interpret human language is called Natural Language Processing in AI. Also known by its abbreviated form as NLP, this technology is mainly used to facilitate communication and interaction between machines and humans. As computers and machines do not operate&#8230;<\/p>\n","protected":false},"author":9,"featured_media":29753,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","event_date":""},"categories":[65,61,103],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.13 (Yoast SEO v20.13) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Natural Language Processing in AI \u2013 transforming document processing for businesses - Simplifai<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Natural Language Processing in AI \u2013 transforming document processing for businesses\" \/>\n<meta property=\"og:description\" content=\"What is Natural Language Processing?&nbsp; The branch of Artificial Intelligence that helps computers read, understand and interpret human language is called Natural Language Processing in AI. Also known by its abbreviated form as NLP, this technology is mainly used to facilitate communication and interaction between machines and humans. 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